Information for Patients
Working to ensure Quality Health Care
Manitoba’s physicians are committed to the highest standards of practice to ensure patients receive quality care. To support these standards, The College of Physicians & Surgeons of Manitoba, the regulatory body for physicians, has introduced MPAR – the Manitoba Physician Achievement Review program.
What is MPAR?
MPAR provides physicians with feedback about their medical practice as seen through the eyes of those they work with and serve. Every 7 years, physicians ask patients, medical colleagues and co-workers to complete a survey about their performance. Survey topics range from medical management to communication skills and patient relationships.
Completed surveys are sent to an independent research firm that compiles the results and sends a confidential report to each physician. This report helps physicians to build on their strengths and to identify opportunities for improvement.
Does MPAR work?
Programs similar to MPAR have been extensively tested and shown to be of great value to physicians. These programs are recognized across Canada and around the world as an innovative way to improve the quality of patient care.
What is my role?
Patient input is important to the success of the MPAR program. If you are selected to take part, you will be asked to complete a survey on various aspects of the physician’s practice. The survey will include questions on:
- Behavior and Attitude
- Communication Skills
- Office and Staff
- Scheduling of Appointments
Every physician in Manitoba wants to provide the best possible care. With your support and participation in MPAR, you will help them do just that.
Your personal health information is protected
Your completed survey will be sealed in an envelope and sent to an independent research firm for processing. None of the questions in the MPAR survey are related to your personal health information. Your answers to the survey will not reveal your identity and your doctor will not know how you respond.
For more information about MPAR, contact:
The College of Physicians & Surgeons of Manitoba
1000 – 1661 Portage Avenue
Winnipeg, MB R3J 3T7
Telephone: 774-4344, Ext. 153, or
Toll Free: 1-877-774-4344, Ext. 153
For more information about The College of Physicians & Surgeons of Manitoba, contact:
Toll Free: 1-877-774-4344
or visit the College website at www.cpsm.mb.ca
MPAR is a program designed to assist physicians with Continuing Professional Development. Concerns regarding a physician’s practice and conduct are addressed through the College’s complaints and investigations process. If you have a concern or complaint, it may be useful to contact the College by telephone or e-mail to determine how to proceed. Inquiries can be made by calling the College and asking that your call be directed to the Complaints & Investigations Department or by an e-mail addressed to firstname.lastname@example.org.